Greyhound MCO Instructions
In order to book Greyhound bus tickets, you have to be an ARC Ticket Reporting Agency (TRA) that has the capability to print an MCO document.
To complete this sale and receive commission, you must issue an automated MCO through your GDS, processing the transaction through ARC. Each GDS may have automated MCO masks/scripts layout variations. Fares and fare rules are dictated by Greyhound and need to be obtained through Greyhound.com.
NAME OF PASSENGER:
Enter the last and first name of the passenger who will redeem the MCO Exchange Coupon. One person per MCO.
TOUR CODE:
Enter GL3300603134
TYPE OF SERVICE:
Enter the ticket type (One-way or Roundtrip)
Passenger type (Adult, Student, Child, Senior, Military, Companion, etc.)
If your GDS does not have a Type of Service field, enter this in the Remarks field.
FARE (Base Amount):
Enter the fare provided by Greyhound.com, not including taxes.
Additional charges (ex: Will Call Fee, Ticket by Mail Fee, Standard Mail Fee) do not apply.
Note: The corresponding rules and guidelines applicable to each fare need to be followed as dictated in the pricing guidelines found on Greyhound.com.
TAX:
Enter any applicable tax amount (provided by Greyhound on the screen "5 - Purchase").
| Type of Travel |
State |
Tax |
| Interstate travel (from one state to another) |
All states |
No sales tax |
| Intrastate travel (within one state) |
Georgia
Missouri
Ohio
Oklahoma
South Dakota
Utah
Wyoming
|
Varies by location (provided by Greyhound.com) |
| New Mexico |
5.25% |
| All other states |
No sales tax |
TOTAL:
Enter the total fare. Total fare = Greyhound.com Subtotal + Tax
Additional charges (Example: Will Call Fee, Ticket by Mail Fee, Standard Mail Fee) do not apply.
TO:
Enter "Greyhound".
AT:
Enter the name of the starting city (Example: Washington DC).
RESERVATION DATA:
Leave blank.
REMARKS:
Enter "Travel Agent", agent's name and phone number
(Example: Travel Agent - Jane Smith 703-555-5555)
ENDORSEMENTS:
Enter starting and ending cities.
Example:
| One Way |
Round Trip |
| Washington DC / Boston |
Washington DC / Boston / Washington DC |
If your GDS doesn't accept slashes or dashes as separators, use a space.
COMMISSION:
Enter "10" for 10% commission. Commission is based on the base fare amount.
FORM OF PAYMENT:
Enter the form of payment information.
AIRLINE CODE:
Enter "889". When a 2-digit code is required for an automated MCO, use "X6".
ALL OTHER FIELDS:
All remaining fields require no data and may be left blank unless prompted by your GDS.
PRINTED MCO SAMPLE:
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