ARC MarketPlace Newsletter
GUARANTEED LOW PRICES ON DESTINATION ACTIVITIES AND TOURS
Book destination activities and tours on ARC MarketPlace (content provided by Viator only – car rentals and Greyhound excluded) and secure the lowest prices and guaranteed reservations worldwide! Pricing is updated constantly to ensure you and your clients get the lowest price available.
The guarantee on the destination activities protects you and your clients two ways. If you or your clients find a lower price for the same exact tour or activity offered by the same operator (priced in the same currency) within 48 hours of booking, send us the details and we'll work with Viator to help make sure you are refunded the difference.
Included in the Low-Price Guarantee is protection against arriving at a destination and finding the same exact tour or activity offered at a lower price from the operator. If you or your clients do happen to find a lower price direct from the operator, simply send us the details...and the price difference will be refunded. It's that simple.
Requesting a refund is easy! Remember to make a copy or print out a screen shot of the lower rate, in case the customer service representative has questions.
More about the low-price guarantee on destination activities, and how to claim your refund:
- The Low-Price Guarantee on destination activities (content provided by Viator only – car rentals and Greyhound excluded) is available to anyone who makes a qualifying purchase through the ARC MarketPlace Web site.
- Qualifying purchase must include a minimum purchase of US $20 (or equivalent). Important Note: Theater, show, and event tickets do not qualify.
- If you or your clients find a lower retail or prepaid rate for the same exact tour or activity—offered by Viator's contracted operator on the same date and priced in the same currency as your original purchase—on any other Web site within 48 hours following your confirmed reservation from Viator, send us the details and we'll work with Viator to help you get the refund of the price difference.
- Upon arrival in your destination, if you or your client find a lower retail price offered by Viator's contracted operator for the same tour or activity—offered on the same date— send us the details and we'll work with Viator to help you get the refund of the price difference.
To submit a refund request, send an e-mail to ARC MarketPlace with your name, Viator Booking Number or Itinerary Reference Number and the traveler’s home address, plus proof (receipt, price list, flyer, web address or web screen shot, etc.) of the lower price.
Viator reserves the right to verify details of the lower price where possible. All refund decisions will be made at the sole discretion of Viator. Refunds of the price difference will be processed to the credit card used for the original booking.
ARC MARKETPLACE AFFILIATE PROGRAM – ENHANCE YOUR WEB SITE AND EARN MORE MONEY
ARC MarketPlace is pleased to offer you more ways to enhance the service you offer your clients and ways to increase your profits with the ARC MarketPlace Affiliate Program. Quickly and easily add links to 6,000+ top-selling worldwide destination activities and the ARC Travel Card to your company Web site – your customers shop for themselves and you earn commissions!
Start taking advantage of the ARC MarketPlace Affiliate Program today! Registration online takes just a few minutes. Then all you have to do is post the banner/link of your choice on your site. It’s that easy!
Your can put as many banners/links to the ARC MarketPlace Affiliate Program on your site as you wish. Add both Activities and the ARC Travel Card for maximum impact. Stay tuned for more travel-related products to come in the near future.
How much commission can you earn? The sky’s the limit! The more your clients shop on your site, the more you earn. Commissions are paid by ARC. U.S.-based travel professionals receive commission payments monthly and international travel professionals are paid quarterly.
- Activities: Destination activities, sightseeing tours, excursions, theme park tickets, theater tickets, airport transfers , and much more in over 75 countries and 450 cities = 6% Commission
- ARC Travel Card: Get the flexibility of cash and the security of MasterCard with the new prepaid ARC Travel MasterCard®. Accepted at more than 25 million locations worldwide, this prepaid card is designed to meet the flexible payment needs of vacation travelers = 30% Commission – for one card, 35% Commission for two cards, 40% Commission for up to four cards
ON THE ROAD
Representatives from ARC will be attending the following trade show in July and will be happy to answer any ARC MarketPlace questions that you may have:
National Business Travel Association (NBTA) Conference
July 27-30
Los Angeles Convention Center
Los Angeles, California
CUSTOMER SERVICE - WE’RE HERE TO HELP
The ARC Customer Support Center is available to assist you with all of your ARC MarketPlace questions. You may contact us via e-mail or phone:
- Contact Us
- Call +1 703.816.8003, Monday - Friday 9:00 a.m. to 9:00 p.m. EST